Support
Contact us
Email support@cre84ever.com and a real person will get back to you. Please include your display name and, if it helps, a short description of what happened.
Frequently asked
How do check-ins work and expire?
You appear on the map only when you intentionally check in at work. A check-in captures the location and visibility you set at that moment, and it expires on its own after its set duration — there is no background location tracking. You can end a check-in early at any time from the app.
How does tipping work, and what are the fees?
Tips are processed securely by Stripe and go straight to the professional's own Stripe account — we never store your card details. The platform fee is 5% per tip, capped at $2. To receive tips, a professional completes Stripe's quick payout onboarding once from inside the app.
How do I delete my account?
Open the More tab, go to your account settings, and choose to delete your account. This removes your profile, photo, messages you sent, push token, and check-ins, and deletes your login. Tip and payment records are kept for the other party and for compliance, with your personal identifiers cleared. You can also email support@cre84ever.com to request deletion.
How do I report or block someone?
Open the person's profile and choose report or block. Blocking severs visibility and messaging in both directions immediately. Reports come to us for review, and we act on accounts that put others at risk. For anything urgent, email support@cre84ever.com.